Shipping policy

SHIPPING COSTS CALCULATIONS
The shipping fees are calculated based on the weight, size, and destination of your order. The exact fees will be indicated before the completion of your order.

PROCESSING TIME
We are committed to shipping your order as quickly as possible after receiving payment. We estimate the delivery time to be between 3 to 5 business days for local orders, but additional delays may occur depending on your geographical location. We are not responsible for any potential delays in delivery. For any information regarding the status of your delivery, please contact us, and we will process your request as soon as possible.

DAMAGED ITEMS DURING DELIVERY
Upon receipt of your order, if an item is damaged, please contact us and provide all necessary information (such as photos, videos) that will help us understand the nature of the problem. Each situation will be handled on a case-by-case basis.

WRONG SHIPPING ADDRESS SUBMITTED BY THE CLIENT
It is extremely important to verify the accuracy of your shipping address. Boutique de Noël Click cannot be held responsible for any loss of shipment due to an incorrect shipping address. However, please contact us, and we will do our best to recover your shipment. We are here to assist you!